Hawaii Macintosh & Apple Users' Society…connecting people and technology since 1979.

Trunx behind the iOS 8 ball, promises fix soon

Max the Trunx mascot

Software and systems break whenever unexpected changes occur. Here is a message from Trunx that warns users not to delete photos before the fix is issued. Apparently, Apple’s recent iOS 8 release is preventing the Trunx app from connecting with their cloud.

Message from Trunx, yesterday:

iOS 8 Users: An Important Message from Trunx

Dear Trunx users,

As you may know, Apple released a new version of their operating system last Thursday – iOS 8. We’ve been testing Trunx on every beta version of iOS 8 that Apple released to the development community since June to make sure the app would run as smoothly as possible.

Unfortunately, Apple made a last minute modification to iOS 8 without informing app developers. This change affects the way apps communicate with your photos, which has had a significant impact on Trunx.

The current issue is that photos you take with the native camera on iPhone and iPad are not being imported into Trunx and backed up into the cloud.

The good news is that we have already found a solution to the problem and have submitted a new version to Apple for approval. In the meantime, please do not delete any original photos from your gallery until we release a new version of the app!

Thank you for all of your support – we can’t tell you how much we appreciate it! We apologize for the inconvenience and greatly appreciate your patience in this matter.

If you have any questions, please send us an email at support@trunx.me.

All the best,
Trunx Team

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